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10:30 am - 5:30 pm

Sector-35,Faridabad, Haryana-121003

Technical Support – Level 2

Full time @MNJ Software posted 7 months ago in IT COmputers Email Job
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Job Detail

  • Job ID 9681
  • Career Level Executive
  • Experience 2 Years
  • Gender MaleFemale
  • Category / Function Management
  • Qualifications Degree Bachelor

Job Description

About Us
Energize your career with one of Information Technology’s fastest growing companies.You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading IT companies, MNJ SOFTWARE is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

MNJ SOFTWARE is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match.

MNJ SOFTWARE offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.

MNJ SOFTWARE service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.

MNJ SOFTWARE takes pride in building strategic long-term client relationships.

MNJ SOFTWARE is only hiring those authorized to work in the India and unable to provide visa sponsorship at this time.

 

Job Details
MNJ SOFTWARE is looking for talented individuals who are interested to be part of “Our” journey to build a best-in-class organization, driving to deliver real results to global businesses, ensuring a level of certainty no other firm can match.Technical Support – Level 2 at MNJ SOFTWARE, you will participate in design, development and implementation of architectural deliverables of custom projects and products of MNJ SOFTWARE. The role includes working closely with lead, testers, customers, project/product managers and designers.

 

JobID
J0189

 

Title
Technical Support – Level 2

 

Experience
2-6 yrs

 

Job Type
Permanent / Contract [Depends on Project Needs or C2H]

 

Position Type
Full time [Monday – Friday]. Employees are required to have flexibility to work any of our 9-hour shift schedules during our normal business hours of (6am – 10pm IST) or (6pm to 6am IST). It may be necessary, given the business need, to work occasional overtime [unpaid].

 

Qualification
Bachelor’s degree in Business, Marketing or a related discipline

 

Technical/Functional Skills
At least 2-3 years of experience with cPanel, WHM and CentOS at a root level

  • Up to date cPanel CWA & CWSA-1 certification or equivalent certifications from known vendors such as RedHat, CompTIA, AWS, etc.
  • Have an understanding of different hosting products such as Shared, Reseller, and VPS
  • Have advanced experience with common web hosting components; CentOS, cPanel & WHM, MySQL, Firewalls
  • Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
  • Able to quickly and efficiently handle a variety of common web hosting related issues such as:
  • Diagnosing common HTTP error codes
  • DNS Zone configuration
  • FTP connection
  • Email client configuration
  • Diagnosing PHP-based errors
  • MySQL configuration
  • Setting up cron-jobs and other common cPanel-based tasks.
  • Have a reliable high-speed internet connection
  • Comfortable speaking with customers via telephone, ticket and live chat as needed
  • Fluent written and spoken English.

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