10:30 am - 5:30 pm

Sector-35,Faridabad, Haryana-121003

Panel Associate (Chat Process)

Full time @Internet research bureau in IT COmputers Email Job
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Job Detail

  • Job ID 2881
  • Career Level Executive
  • Experience 2 Years
  • Gender MaleFemale
  • Category / Function Management
  • Qualifications Degree Bachelor

Job Description

About IRB:

IRB is a fast growing and established online market research company based in New Delhi, India. The company was founded in 2011 with two members and within 10 years it has grown with annual revenue of two million US Dollars with offices in India, US and UK. Please check more about our company at our corporate website www.irbureau.com

Job Description:

Panel Associate person will be responsible for managing customer concerns and queries with the objective of maintaining positive customer relationships with an organization. They will interact directly with customers (via mails or chats) to listen to concerns, resolve problems, and recommend services according to the needs of each individual.

Skills Required:

  • Good command over written English communication skills.
  • Positive Attitude.
  • Good patience level.
  • Humble and hard working.
  • Take ownership of his/her work.
  • Good knowledge of MS office (MS Excel, Word and Powerpoint).

Experience Required:

  • 2-4 years of experience in chat and e-mail process.

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