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Network/Operations – Systems Analyst I

Full time @highpoints technologies india private limited posted 12 months ago in KPO / Research / Analytics Email Job
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Job Detail

  • Job ID 24375
  • Career Level ManagerExecutive
  • Experience 2 Years
  • Gender MaleFemale
  • Category / Function Development
  • Qualifications Degree Bachelor

Job Description

Roles & Responsibilities for system profiles (1-3 years of experience)
Monitoring Customer events board 24*7
Acknowledge new events and perform correct categorization of issue.
Create Incident based on the Severity / Impact of the issue
Notification of the Incident to the customer via Email or Phone
Good understanding of UNIX architecture (Solaris, Linux…)
Understanding of terminal services such as SSH, Telnet.
Proven Oral and Written communication skills
Certification: ITIL / Redhat

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