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Lead – HR – Customer Delight

Full time @Rebel Foods in Restaurant / Food Services Email Job
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Job Detail

  • Job ID 4974
  • Career Level Executive
  • Experience 2 Years
  • Gender MaleFemale
  • Category / Function Management
  • Qualifications Degree Bachelor

Job Description

Pune, Maharashtra, India



People & Culture
Job posted on
May 4, 2022
Employee Type
Experience range
4 years – 7 years
About Us:
We are surrounded by the world’s leading consumer companies led by technology – Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world’s most valuable restaurant company on the internet, superfast.
The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build ‘The World’s Largest Internet Restaurant Company’ in the last few years. Rebel Foods’ current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been built on a simple system – The Rebel Operating Model.
While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.
For more details on how we are changing the restaurant industry from the core, using the power of the internet, please refer below.

It’s important reading if you want to know our company better and really explore working with us:

About Customer Delight:
Customer Delight team is the heart of Rebel Foods with an aim to provide a Unique, Memorable Delightful and Sure (UMDS) experience to all the customers throughout their journey. A team that is always excited to help customers cross extra miles. Acting as real advocates to customers when needed.
We leverage and maximize the true potential of what we have built over the years, since our inception in 2012 and are set to fuel the next biggest revenue channel for Rebel.

We at Rebel Foods believe in a strong ideology of customer-first thinking and for People, as a function, our customers are our employees
The role of an HR BP would revolve around focusing on people’s goals such as :

Skill Requirements :
  • Experience of successfully supporting and partnering employees
  • Hands-on experience in managing end to end recruitment
  • Ability to work with Business and HR stakeholders
  • Enjoys working collaboratively and in a team environment
  • Strong interpersonal, communication, and people skills

We are looking out for someone who can come onboard to play this very critical and collaborative role :
  • HR professionals with 4 – 6 years of relevant experience with a MBA in HR will be a right fit.
  • Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will fit into the company.
  • Please go through it before you make up your mind. It’s not everyone’s cup of tea.


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