Customer Success Executive
Full time @Living FoodCO Pvt Ltd posted 9 months ago in Restaurant / Food Services Shortlist Email JobJob Detail
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Job ID 2056
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Career Level Executive
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Experience Less Than 1 Year
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Gender MaleFemale
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Category / Function Html Department
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Qualifications Degree Bachelor
Job Description
- Answer calls, chats, and emails from our customers in a polite and friendly way, instilling customer confidence and resolving customer issues at first contact where possible
- Delivers what is promised in line with customer expectations
- Provides excellent customer service to basic inbound customer queries by keeping up to date on training and internal communications
- Generating customer loyalty through strong knowledge of key products and services
- Owns and resolves issues and understands how and when to escalate
Customer Support Executive Requirements:
- A bachelor’s degree in administration or related field.
- A minimum of 2 years’ experience.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems and good computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
Job Types: Full-time, Regular / Permanent
Salary: ₹300,000.00 – ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Experience:
- total work: 1 year (Preferred)
